Tel: 01803 556403
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We take all suggestions, concerns and complaints from our patients very seriously and do our very best to ensure that a consistent approach is undertaken at all times
Please click on the link below for our full complaints procedure which explains how we deal with any comments or complaints about the services we provide
You can contact our Practice Manager, Mr Colin Whitford, in writing at Old Farm Surgery, 67 Foxhole Rd, Paignton, TQ3 3TB or by email at firstname.lastname@example.org
Please click here for full information about the complaints process.
If you feel you have not had the service you expected from the National Health Service (NHS) and want to complain, the law says you have the right to have the support of an advocate. An advocate is an experienced worker who can help and support you to make your complaint.
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.